Loved the comfy room and great location, but the pool is too small for kids.

a hidden gem with exceptional hospitality and 24-hour complimentary port and sweets to keep you refreshed throughout your stay

Incredible service, perfect location.

Loved the complimentary port wine upon arrival!

The shower curtain draped in a way that allowed water to splash out onto the floor.

One drawback was the absence of an in-room kettle, which would have made early mornings cozier with a hot drink. Additionally, breakfast was served in the lobby area, which led to a crowded vibe rather than a relaxing dining experience. Cleanup during breakfast could improve, as I noticed tables weren't cleared promptly, creating a bit of clutter in the dining space.

I absolutely loved the Lisbon Heritage Collection. The decor blended modern touches with historic charm, really creating a delightful atmosphere. My Heritage Room was spacious, featuring elegant furnishings and a cozy vibe. Breakfast was fantastic, offering fresh juices, local delicacies, and plenty of options until noon. The all-day snack and drink station was a nice touch, especially after a long day of exploring the city. Staff members were consistently friendly and helpful, making me feel welcome throughout my stay. However, I did notice the air conditioning in my room wasn't very effective. I set it to 16 degrees, but it still felt warm, requiring me to open the balcony doors. This solution introduced noise from outside, which was annoying at times. A minor issue with the shower curtain also occasionally splashed water onto the floor. Despite these small inconveniences, I would highly recommend this hotel due to its location and overall charm.

A lovely hotel in a central location with friendly staff that made the experience enjoyable. The breakfast was adequate, and I appreciated the free port and coffee available all day. However, the air conditioning wasn't efficient, which made for some uncomfortable nights.

The Heritage Room was spacious and had a cool design with historic charm. I really liked the comfy king-size bed and the nice bathroom setup with both a tub and shower. The air conditioning worked great, which was necessary in Lisbon's heat. I also appreciated the touch of complimentary port wine in the room!

will choose the place for future trips

The spacious Baixa Room was super cozy with a comfy bed and modern bath essentials like Molton Brown products. The indoor swimming pool was refreshing, and the fitness centre was a nice perk. Breakfast featured local treats like freshly baked pastries and excellent coffee, served until noon. Loved the complimentary port in the lobby too!

I thoroughly enjoyed the combination of modern decor and restored historic elements throughout the hotel, creating a charming and welcoming atmosphere. The accessibility of spaces made moving around easy and pleasant, particularly for someone of my age.

More seating in common areas would be appreciated.

I had a great stay in my spacious Heritage Room. The breakfast was plentiful, featuring local delicacies. The staff was friendly and accommodating. Enjoyed complimentary port wine upon arrival. Excellent location for exploring the city.

The hotel had a charming atmosphere with lovely

decor and friendly staff. The breakfast was exceptional, featuring local delicacies, but the pool area felt a bit cramped at times. We particularly enjoyed the complimentary port wine in our room upon arrival.

Couple looking for a cozy getaway

You know, we were welcomed with a complimentary glass of port in the lobby, which was a nice surprise. The breakfast was great, they had this amazing selection of local pastries that just made my morning.

It wasn't exactly a bargain but you get what you pay for, I suppose.